How it Works

1:1 Personal Training

With 1:1 Personal Training, you choose how many sessions you want each week. Where 4+ sessions are booked, I’ll also create a full week of training to support you between sessions so you can keep progressing.If you’re starting with a taster session, we’ll keep it simple and focus on the fundamentals you need most. There’s no consultation call included at this stage — it’s just a chance to get a feel for how I coach.

Step 1: Onboarding

However you choose to work with me, we will always start with the essentials: your paperwork and a consultation (up to 30 minutes). Once payment is received, I’ll send you the the documents you need to review and sign, along with a selection of time slots so you can book your consultation(no consultation is required before taster sessions).These documents outline expectations, inherent risks, and give me the information I need to coach you safely and effectively.

Step 2: Your Consultation

Your consultation is really just a chat — I listen, you talk. We’ll cover your goals, lifestyle, training history, and anything else that helps me understand what you need.This can be done over the phone, in person, or via video call — whatever works best for you.

Step 3: Your Plan

Once I have everything I need, I get to work on your plan. Every programme is fully personalised. It’s designed around you — your schedule, your ability level, and at a pace you can realistically maintain. I’ll build out your full training week for the number of weeks you’ve chosen and send it over so we can get started as soon as possible.(for taster sessions I will plan a one-off session for us based on the information you provide in your initial questionnaire)

Online Coaching (Including Pre & Postnatal)

If you’ve chosen to complete a 7‑day food diary analysis, I’ll send this to you straight after your consultation so you can begin right away. Your training won’t be delayed — we start while the analysis is underway.Alongside your training plan, I’ll also work on your macros, nutritional guidance, and habit tracking. Everything is personalised and introduced in stages that make sense for your lifestyle.Once everything is ready, you can view your training plan, nutrition targets, habit goals, sync other fitness apps, and track your progress via the App.Check‑ins are available every Friday morning via the app. Completing them on the same day gives me time to review your progress, adjust your plan, and reach out if needed.We’ll schedule catch‑ups bi‑weekly or monthly, depending on what suits you best. You can message me anytime — I’ll always do my best to get back to you promptly.For pre & postnatal coaching, our nutritional focus is on quality rather than quantity. These are periods to nourish, recover, and build strength — not to chase deficits.

FAQs

How do I know which coaching option is right for me?

If you prefer in‑person guidance, and technique support, 1:1 PT is ideal. If you want flexibility, structure, and support from anywhere, Online Coaching (Coming Soon) is usually the better fit. Pre & Postnatal clients can choose either depending on comfort and availability. And you can always do a bit of both as Online Coaching and 1:1 PT sessions can be combined.

Do I Need a Gym Membership?

No. Programmes can be created to be done at home with minimal equipment or just bodyweight. Some equipment would be very beneficial (i.e. dumbbells, resistance bands, ankle weights) and this can be discussed. You can access the gym with me for your 1:1 sessions.

What happens during the consultation?

It’s a relaxed chat where I listen and gather the info I need: goals, lifestyle, training history, health considerations, and what you want from coaching.

How personalised is the plan?

Everything is 100% personalised — your training and progressions are built around your lifestyle, not a template.

Is this safe if I’m pregnant or postpartum?

Absolutely. I’m a qualified Pre & Postnatal coach. Training during pregnancy is not only safe but hugely beneficial to you and your baby. You do not have to wait until 6 weeks postpartum to start. Everything is tailored to your current trimester or stage of recovery and is adaptable at anytime.

How do payments work?

Payment is made in advance when you choose your coaching option. Payments are made via stripe which supports options to spread the cost on block bookings, including Klarna, Revolut Pay & Amazon Pay. Once payment is received, I send over your paperwork and consultation booking options. For 1:1 Personal Training session blocks, we’ll schedule your session times before payment and onboarding. These slots will be held for 24 hours and confirmed once payment is received. If payment isn’t made within this window, the slots will be released.

What is your cancellation policy?

Single Sessions: Cancellations or rescheduling requests made at least 24 hours prior to the session are eligible for a full refund or transfer.Block Bookings: Once consultation work or programme design has begun, refunds can be made minus the cost of a singular session as long as the request is made at least 24 hours prior to a session. This is to cover the consultation, review and programming time. Only future sessions will be refunded calculated at the singular session rate where the block booking discount would no longer apply. Where less than 24 hours notice is given, the upcoming session is non-refundable and is treated as a singular session.
Individual sessions within a block can be rescheduled with at least 24 hours’ notice, provided all sessions in the block are completed within the number of weeks stated at purchase.Late Cancellations: Cancellations made with less than 24 hours’ notice will result in the forfeiture of that session.Late Arrivals: Sessions will end at the originally scheduled time, even if the Client arrives late.

How personalised is the plan?

Everything is 100% personalised — your training, nutrition guidance, habits, and progressions are built around your lifestyle, not a template.

What equipment do I need for Online Coaching? (Coming Soon)

I can programme for full gym access, minimal home equipment, or bodyweight only. This really all depends on where your fitness is at. We can discuss equipment to invest in during our initial consultation & beyond as you progress.

How do check‑ins work? (Online Coaching - Coming Soon)

You’ll complete a short form every Friday. I review it prior to the start of the next training week, make any adjustments needed and get your adjusted plan over to you. Feedback, guidance & insight is provided dependant on what needs attention: via message, voice note, video display of alterations or we will arrange a call to discuss.

What if I need support between check‑ins? (Online Coaching - Coming Soon)

You can message me anytime via the app or WhatsApp. I always do my best to reply promptly & we can arrange a call if required.

Is Online Coaching suitable for begginers?

Yes — Online Coaching works brilliantly for beginners. Your plan is built around your current level. I guide you through technique, progressions, habits, and confidence‑building at a pace that feels realistic and sustainable. You don’t need experience, perfect form, or a gym membership to start.

How do payments work?

Payment is made in advance when you choose your coaching option. Payments are made via stripe which supports options to spread the cost on block bookings, including Klarna, Revolut Pay & Amazon Pay. Once payment is received, I send over your paperwork and consultation booking options. For 1:1 Personal Training session blocks, we’ll schedule your session times before payment and onboarding. These slots will be held for 24 hours and confirmed once payment is received. If payment isn’t made within this window, the slots will be released.For Online Coaching, a non‑refundable deposit (25% of your chosen option) is required prior to your consultation. This covers the onboarding, consultation time & review.The remaining balance is due before your personalised plan is created.

What is your cancellation policy?

For 1:1 Personal Training, sessions must be cancelled or rescheduled with at least 24 hours’ notice — anything under this window is charged as a full session.For Online Coaching, the initial deposit is non-refundable. If you cancel before I begin creating your programme, the remaining balance wont be charged. Once the remaining balance is paid and I begin creating your plan, the full coaching block becomes non‑refundable. If you need to pause due to illness, injury, pregnancy‑related changes, or life circumstances, we can discuss options to adjust or delay your plan.

Get in Touch

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Here is the complete, updated privacy policy with all the refinements integrated. It perfectly accurately reflects how Carrd, Stripe, and Google Workspace handle your clients' data, and updates the retention period to the UK standard for fitness insurance.You can copy and paste the text below directly onto your website:Privacy Policy
Effective Date: 9 June 2026Last Updated: 28 June 2026Who I Am
Coachemmapt (“I”, “me”, “my”) provides personal training, online coaching, and pre/postnatal fitness services. This policy explains how your information is collected, used, and protected when you use coachemmapt.com or contact me directly.Information I Collect
I may collect:Your name, email address, and phone numberInformation submitted through my website contact formBooking details via Google CalendarSocial media handles if you contact me via Instagram or other platformsHealth Information (Special Category Data)
If you enquire or become a client, you may provide:PAR-Q answersMedical historyPregnancy/postnatal statusInjury informationTraining goalsThis information is collected only with your explicit consent and is required to design safe and effective training programmes.How Your Information Is Used
Your information may be used to:Respond to enquiriesProvide coaching servicesCreate personalised training plansManage bookings and communicationMaintain safety and duty of careImprove my website and servicesMeet legal and insurance obligationsI do not sell or share your data for marketing.Lawful Basis for Processing
Under UK GDPR, I process your data under:Contract – to provide services you requestExplicit Consent – for health information and marketingLegitimate Interests – running and improving my businessLegal Obligation – insurance and record-keepingHow Your Data Is Stored & Processed
Your information is processed and stored securely using trusted, GDPR-compliant third-party systems:Google Workspace: Client intake forms, consultation notes, training programmes, emails, and schedule bookings are securely stored within Google Drive, Sheets, Forms, Docs, and Calendar.Carrd (Website Hosting): Acts as a secure pass-through for any information you submit via the website contact form, briefly processing the data to route it directly to my professional email.Stripe (Payment Processing): Handles all financial transactions securely. I do not see, process, or store your full credit card details; all payment data is encrypted and handled directly by Stripe.All local devices used to access these systems (laptops and smartphones) are securely locked, password-protected, or protected by biometric security. While I take all reasonable steps to protect your data, no online system is 100% secure.Data Retention
Enquiry forms: 12 monthsClient records & health information: 7 years (to comply with UK fitness insurance and legal requirements)Emails: Up to 7 yearsBooking information: As long as your account is activeYou may request deletion sooner unless I am legally required to retain the records.Sharing Your Data
I do not sell your data. Your information is only shared with the essential service providers required to run my business:Google Workspace (for data storage, communication, and scheduling)Carrd (for hosting and routing website enquiries)Stripe (for secure payment processing)I may also disclose your data if required to do so by law enforcement, legal proceedings, or my insurance provider.Cookies
This website may use basic cookies for essential functionality. You can disable cookies at any time through your browser settings.Your Rights
Under UK data protection law, you have the right to:Access your dataCorrect inaccurate dataRequest deletionWithdraw consentRestrict processingData portabilityObject to processingPlease contact me directly if you wish to exercise any of these rights.Children’s Privacy
I do not knowingly collect data from individuals under the age of 16.Contact
Email: [email protected]Website: coachemmapt.com

Terms & Conditions
Effective Date: 9 June 2026Last Updated: 28 June 2026Introduction
These Terms govern your use of coachemmapt.com and any services provided by Coachemmapt (“I”, “me”, “my”). By using this website, completing a booking, or purchasing a training service, you agree to these Terms in full.Services Provided
I offer personal training and online coaching services, including:Taster sessions and consultations1:1 personal training sessions and block bookingsOnline coaching packagesSpecialized prenatal and postnatal fitness coachingPricing, package details, and specific inclusions are detailed on the website or provided at the time of booking.Client Responsibilities
By engaging my services, you agree to:Provide completely accurate, honest, and up-to-date health information (including the PAR-Q form).Inform me immediately of any changes to your health, medical status, medications, or physical comfort during or between sessions.Follow all professional safety and training instructions provided during sessions.Seek formal medical clearance from a GP or qualified healthcare provider if advised.Health & Special Category Disclaimer
Physical exercise carries inherent risks of injury. By participating in any training programme, you acknowledge and agree that:You are voluntarily engaging in physical activity and assume all associated risks.You have fully disclosed all relevant medical conditions, injuries, or physical limitations.Pre/Postnatal Clients: You agree that you have received clearance from your midwife, GP, or obstetrician to exercise, and you will immediately halt training and inform me if you experience any contraindications, pain, or medical changes.I am not a medical professional. The advice, programming, and guidance provided are for fitness purposes only and do not substitute for professional medical advice, diagnosis, or treatment.I am not liable for injuries or health complications resulting from undisclosed conditions, hidden medical histories, or a failure to follow safety guidance.Bookings, Payments & Cancellations
Payments & Security
All fees must be paid upfront prior to the commencement of any sessions or programming.Payments are processed securely through our third-party provider, Stripe. I do not store or have access to your full financial card data.Cancellations & No-Shows
A 24-hour cancellation/rescheduling policy applies to all 1:1 sessions.If you cancel a session with less than 24 hours' notice, or fail to show up, the session will be charged in full.Sessions will end at the originally scheduled time, even if the Client arrives late.If I need to cancel or reschedule a session, I will provide as much notice as possible and reschedule the session at a mutually convenient time.Block Bookings
Once consultation work or programme design has begun, refunds can be made minus the cost of a singular session as long as the request is made at least 24 hours prior to a session. This is to cover the consultation, review and programming time. Only future sessions will be refunded calculated at the singular session rate where the block booking discount would no longer apply. Where less than 24 hours notice is given, the upcoming session is non-refundable and is treated as a singular session.
Individual sessions within a block can be rescheduled with at least 24 hours’ notice, provided all sessions in the block are completed within the number of weeks stated at purchase.To ensure commitment and progression, block bookings must be used within the time period stated at booking. Any sessions remaining after this period will be forfeited.Online Coaching & Digital Services
Online coaching is billed as a structured package.A non-refundable deposit is required upon booking to secure your consultation and onboarding. The remaining balance must be cleared before your training programme is built and delivered.Cooling-Off Period: Under UK consumer law, you have a 14-day right to cancel digital services. However, by requesting and accepting your bespoke training programme or booking an onboarding consultation within this 14-day window, you explicitly agree that the service begins immediately and you waive your statutory right to a refund.No refunds are provided once a personalized coaching programme has begun or been delivered.Intellectual Property
All content, logos, custom training templates, graphics, and materials on coachemmapt.com and delivered through coaching services remain the sole property of Coachemmapt. You may not copy, reproduce, or distribute any content without express written permission.Prohibited Use
You may not use the website or communication channels to:Engage in any unlawful, fraudulent, or harmful activity.Harass, abuse, or cause harm to others.Distribute malware, viruses, or harmful code.Misuse contact forms, booking systems, or payment links.Limitation of Liability
To the fullest extent permitted by law, Coachemmapt is not liable for:Injuries, losses, or health complications resulting from the misuse of training advice or independent workouts.Temporary website downtime or third-party service failures (e.g., hosting or payment gateway interruptions).Loss of data beyond my reasonable control.My total liability for any claim arising out of or in connection with these services shall not exceed the total amount paid by you for the services in the 12 months prior to the claim.Termination
I reserve the right to suspend, terminate, or refuse services immediately if you breach these Terms, provide false health data, or demonstrate behavior that compromises safety or professional boundaries.Governing Law
These Terms are governed by and construed in accordance with the laws of England & Wales. Any disputes arising from these terms or services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.Changes to These Terms
I may update these Terms from time to time to reflect business or regulatory changes. Continued use of the website or booking services after an update indicates your acceptance of the revised Terms.Contact
If you have any questions regarding these Terms, please contact me:Email: [email protected]Website: coachemmapt.com